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Privacy Policy

Legal Disclaimer

At Cosmik Force, we respect your privacy and recognize the importance of protecting the personal information you share with us. Whether you are exploring our website, booking an appointment, attending a retreat, or participating in a private experience, we are committed to handling your information with care, confidentiality, and transparency.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website and services.

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1. Information We Collect
 

Depending on how you interact with Cosmik Force, we may collect the following information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone number

  • Booking and registration details

  • Billing and transaction information

  • Information voluntarily provided through inquiries or correspondence
     

Health and Participation Information

For certain retreats, ceremonies, and private experiences, we may request information relevant to participant eligibility and safety, including:

  • Relevant medical history and health conditions

  • Current medications and known allergies

  • Physical or psychological health considerations

  • Emergency contact information

  • Completed intake questionnaires

  • Consent forms, acknowledgments, and waivers
     

We recognize that health-related information is particularly sensitive. Such information is collected only for identified, appropriate purposes and with the consent required by applicable law.

Website Usage Information

When you visit our website, certain technical information may be collected through cookies and analytics technologies, including:

  • IP address

  • Browser and device information

  • Pages visited and website interactions

  • General location information derived from technical data
     

2. How We Use Your Information
 

Cosmik Force may use personal information to:

  • Respond to inquiries and communicate with visitors

  • Process bookings, event registrations, and payments

  • Organize retreats, ceremonies, and private experiences

  • Review participation information for eligibility and safety considerations

  • Send booking confirmations, reminders, and important service updates

  • Provide customer support

  • Maintain appropriate business records

  • Meet applicable legal and regulatory obligations

  • Improve website functionality and visitor experience

  • Send promotional communications where legally permitted and with appropriate consent

We do not use sensitive health information for advertising or marketing profiling.
 

3. Consent
 

We seek meaningful consent for the collection, use, and disclosure of personal information.

Where sensitive health or screening information is required, we will seek express consent as appropriate and explain why the information is necessary.

You may withdraw consent where permitted by law. However, withdrawing consent may affect our ability to provide certain services or assess participation eligibility.

Consent to receive promotional communications is separate from consent required for bookings, screening, or service delivery.

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4. Website Hosting, Forms, and Third-Party Services

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Cosmik Force uses Wix to operate its website, manage bookings, collect form submissions, and maintain participant information.

Information submitted through our website, including health questionnaires, intake forms, and consent documents, is collected and stored through Wix.

We may also use authorized third-party service providers for payment processing, email communications, analytics, and other operational functions.

Personal information may be processed or stored outside Canada, including in jurisdictions with different privacy laws.

We do not sell personal information.

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5. Confidentiality and Information Security

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Cosmik Force takes reasonable administrative, technical, and organizational measures appropriate to the sensitivity of the information collected.

Access to sensitive participant information is restricted to authorized individuals who require it for legitimate operational, screening, or safety purposes.

Although reasonable precautions are taken, no electronic transmission or storage system can be guaranteed completely secure.

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6. International Experiences

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Cosmik Force operates primarily in Canada and may occasionally organize experiences in Mexico.

Where reasonably necessary for an international experience, relevant participant information may be shared with authorized organizers, facilitators, or service providers, with appropriate notice, consent, and safeguards.

Personal information will be handled in accordance with applicable privacy requirements.

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7. Information Retention

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Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate records, resolve disputes, or meet applicable legal requirements.

When information is no longer required, reasonable steps will be taken to securely delete, destroy, or anonymize it.

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8. Cookies and Website Analytics

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Our website may use cookies and similar technologies to support essential website functionality, understand visitor activity, and improve user experience.

Where required by applicable law, visitors will be provided with appropriate notice and choices regarding non-essential cookies and tracking technologies.

Visitors may also manage certain cookie preferences through their browser settings.

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9. Marketing Communications

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With appropriate consent or another lawful basis, we may send information about upcoming retreats, events, experiences, and Cosmik Force offerings.

You may unsubscribe from promotional communications at any time using the unsubscribe link provided or by contacting us directly.

Unsubscribing from promotional messages will not prevent necessary communications related to existing bookings or purchases.

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10. Your Privacy Rights

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Subject to applicable law, you may request to:

  • Access personal information we hold about you

  • Correct inaccurate or incomplete information

  • Withdraw consent to certain uses of your information

  • Request deletion where legally and operationally appropriate

  • Ask questions or raise concerns about our privacy practices

We may require reasonable identity verification before responding to certain requests.

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11. Age Requirements

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Cosmik Force experiences are intended exclusively for individuals aged 18 or older.

We do not knowingly collect personal information from minors for participation in adult-only experiences.

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12. External Websites

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Our website may contain links to third-party websites or services.

Cosmik Force is not responsible for the privacy practices or content of external websites beyond our control.

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13. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our services, technology, or applicable legal requirements.

The current version will be published on our website with an updated effective date.

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14. Contact Information

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For questions, privacy concerns, or requests regarding personal information, please contact:

Cosmik Force

Email: hunabapparel@gmail.com

Privacy Contact: (647) 568-4375

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